---
title: Case Study Kiva
---

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# Accelerating Social Good with Nearshore Engineering & Data Experts

## **The Company**

###### Global nonprofit Kiva connects lenders with underserved entrepreneurs around the world, enabling financial access and opportunity through microloans.

## **The Challenge**

###### To support a growing community of borrowers and lenders, Kiva needed to modernize its digital platform and elevate its data analytics capabilities—without straining its nonprofit budget. The team sought highly skilled engineers who could seamlessly integrate into their workflows, enhance user experience, and provide strategic data support across departments.

## **Our Solution**

###### Deployed a team of LATAM-based professionals who brought deep technical expertise and strong cultural alignment. Web engineers joined Kiva’s core development team to revamp key areas of their platform, improving functionality, usability, and user engagement. Data engineers partnered with Kiva’s CFO and other stakeholders to build dashboards, surface key KPIs, and deliver critical insights for strategic decision-making.

## **Key Results**

![Iconography deep blue-13](https://www.southgeeks.com/hs-fs/hubfs/Iconography%20deep%20blue-13.png?width=1183&height=1198&name=Iconography%20deep%20blue-13.png)

#### Platform Revamp & Engagement

###### Kiva’s updated website enhanced user satisfaction and retention, while attracting new lenders to the platform.

Platform Revamp & Engagement

![Iconography deep blue-13](https://www.southgeeks.com/hs-fs/hubfs/Iconography%20deep%20blue-13.png?width=1183&height=1198&name=Iconography%20deep%20blue-13.png)

#### Data-Driven Strategy

###### Our ongoing data analytics support empowered Kiva to make smarter, faster decisions across finance and operations.

Data-Driven Strategy

![Iconography deep blue-13](https://www.southgeeks.com/hs-fs/hubfs/Iconography%20deep%20blue-13.png?width=1183&height=1198&name=Iconography%20deep%20blue-13.png)

#### Long-Term Impact

###### South Geeks team members continue to play pivotal roles across multiple departments, delivering cost-effective, high-quality results that allow Kiva to stay focused on its mission of global financial inclusion.

Long-Term Impact

![Kiva](https://www.southgeeks.com/hs-fs/hubfs/Kiva.png?width=200&height=103&name=Kiva.png)

**Headquarters:** San Francisco, CA

**Industry:** Fintech

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